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Frequently Asked Questions
Q1: How do you protect my personal information on PakSouk?
We use industry‑standard security measures including SSL encryption and secure payment gateways to protect your personal and payment information. We also limit access to your data to only authorized staff and do not store your full credit or debit card details after a transaction is completed.
Q2: Can I return makeup or skincare products if I change my mind?
Due to hygiene reasons, we only accept returns for unused, unopened, and sealed makeup and skincare items within 7 days of delivery. Opened or used products cannot be returned unless they are damaged, defective, or incorrect.
Q3: How can I contact PakSouk for support or privacy questions?
You can reach us via email at support@paksouk.pk or on WhatsApp at +92 313 3488859 for any questions about orders, returns, shipping, or how we handle your personal data.
